Refund policy
Returns & Refunds
Last updated: 27 July 2026
Seller: Interactive Ecommerce LLC, 1309 Coffeen Ave STE 10801, Sheridan, WY 82801, USA. Email: support@kloonessentials.com. Referred to below as “KLOON”, “we” or “us”.
The KLOON Promise — 30-day fit guarantee
Try KLOON for 30 days from the day your order arrives. Not convinced? Full refund — even after wear and washing. No questions asked.
How to return
- Email support@kloonessentials.com with your order number.
- We send you a return label — return shipping is on us.
- Your refund goes back to the original payment method within 14 days of us receiving the return.
Statutory right of withdrawal
The statutory 14-day right of withdrawal applies in addition to, and independently of, the KLOON Promise.